CANCELLATION POLICY

Cancellation of a booking or failure to join a tour will result in retention of funds by Kenya Finest Tours & Safari as follows: Upon receipt of written cancellation by the tour client:
1) In case it’s cancelled or reduced 35-14 days prior to the day it was originally blocked, 15% of the amount paid will be charged.
2) If the reservation is cancelled or reduced 14-2 days prior to the day it was originally blocked will result in 33% of the amount paid.
3) If the accommodation is canceled 24 hours before arrival, 100% of the total amount paid will be charged.
4) If the accommodation is not cancelled 24 hours before arrival, an additional 20% of the deposit amount is charged as administrative fees (For cancellations 1, 2); the balance, depending on the cancelation category, will be reimbursed as per client’s bank details and instructions.
Cancellation of the safari must be effected via KFTS email (This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it.) communication.